Frequently Asked Questions:
What differentiates your camera pole set-up from others?
We make a very portable camera pole than is easy to transport in a car or on a plane. Our poles come with easy to use manual controls. Our cost. Our customer service.
How does this pole differ from just a pole with a camera mount?
Short answer: It has manual controls that don't cost a fortune (best way to record). It is self supported - even on uneven ground.
Longer Explanation: Our camera pole is much more than just a pole with a camera mount at the top. It has controls that allow you to quickly pan horizontally and tilt vertically without tilting and /or jarring the pole. You can film soccer players doing a throw-in directly beneath the camera - something that is extremely hard to do with just a pole. Additionally our pole is supported by a dual supported tripod that has been designed to support the pole at different levels - reducing movement and slippage of the pole even on uneven ground. The high quality monitor allows you to watch what you are recording to make sure you are not missing the action. This is especially important if you are zooming in to get close-up footage for highlight videos or recruitment coverage from across the field. By using our camera kit, or the appropriate LANC connector with your camera, you can power on and off, as well as zoom in and out. The total end result is great video that is easy to use for coaching and more enjoyable for players, parents and grandparents to view later. Not wobbly, jarring, tilting or missing plays because you couldn't see what was being recorded.
Do you use manual or robotic controls?
Short answer: We use easy to use manual controls. You'll find that following the play of high speed sports is easier with manual that robotic.
Longer Explanation: Our camera poles use manual controls. Robotic controls are OK to use for sports that do not require a lot of quick adjustments. But if you are trying to film sports like soccer, lacrosse, basketball and rugby, you will need to be able to adjust quickly and easily. Our poles have been designed with this in mind. They are easy to use - and if you lose the ball during a quick soccer throw-in or near side-line run - recovery is fast. With a robotic head, we likely could have cut out some cost and a lot of time on the manufacturing, but these poles would not be as effective for the quick moving sports of soccer and lacrosse.
Can you separate the tripod and camera pole and just use the pole?
Yes. The camera pole and the tripod are separate. You can just carry around the pole if you like. But from a viewing standpoint, any small wobbling at the bottom of the pole creates significant wobble at the top of the pole. We recommend using the dual supported tripod since watching film that has a lot of swaying and movement is difficult and distracts from the game.
Are your tripod legs adjustable?
Yes. Our tripod legs can be adjusted to adapt to uneven or sloping terrain.
What warranty do we provide?
Camera Pole: The structure of the Tournament Traveler is covered for one year from the date of purchase. This warranty includes structural problems, in material or workmanship, which makes a unit non-functional. Scratches, marks, or other cosmetic damage to a unit, or damage due to misuse, alteration, normal wear, or accident are not covered under this warranty.
Electronics: For those kits purchased with electronic components, the following are covered for defects in material or workmanship for one year from the date of purchase (LCD, Lanc controller,and the camera). The camera is covered with a limited warranty by Sony. Batteries come with a 90 day warranty. Scratches, marks, or other cosmetic damage to a unit, or damage due to misuse, alteration, normal wear, moisture damage, or accident are not covered under this warranty.
Electronics: For those kits purchased with electronic components, the following are covered for defects in material or workmanship for one year from the date of purchase (LCD, Lanc controller,and the camera). The camera is covered with a limited warranty by Sony. Batteries come with a 90 day warranty. Scratches, marks, or other cosmetic damage to a unit, or damage due to misuse, alteration, normal wear, moisture damage, or accident are not covered under this warranty.
How long do the batteries last?
We use long-life batteries on all of our equipment. The batteries used with the monitor and camera kits are designed to last 4-5 hours. The actual time will depend on air temperature and how the batteries are stored. Usually 2-3 soccer games can be recorded without charging.
Can this camera pole be used on uneven ground without having the pole tilt?
Yes. As mentioned above - the tripod is easily adjustable allowing the camera pole to be positioned on uneven ground. The tripod is heavy duty and all the legs can easily be adjusted and locked into place. Stakes are also provided, that wrap around the legs, to provide added stability if needed.
How hard is the pole to set up?
The camera pole comes with a set-up/break-down manual. After going through the set-up a couple of times, it will take around 5 minutes to set up. The set-up essentially consists of positioning the tripod and pole. Attaching the camera, monitor and wires. Then extending the pole.
Can you transport your camera pole on an airplane?
Yes. Easiest way is to pack it in a hard golf case. Just counts as an extra bag.